San Francisco, California
Product leader with 15+ years in SaaS, consulting for 20+ firms, author of popular marketing books, and 2x failed founder.
GTM Institute
Jan 2024 - Present
Founder
I share strategies and tactics to build, market, and grow products.
Our mission is to empower entrepreneurs and go-to-market teams with strategies and tactics to build, market, and grow great products.
Achieve
May 2021 - Nov 2023
Director of Product Management, Growth & Acquisition | DTC + Partner API
- Led Product Growth team with the mission of making it easy for anyone to get personalized financial help. Oversaw multi-product direct-to-consumer (DTC) experiences and Partner API for debt resolution programs, personal loans, and home equity loans.
- Defined product vision, mission, roadmaps, strategic initiatives, OKRs/KPIs, P&L statement, and annual financial plan to grow revenue and margins across paid, organic, affiliates, direct mail, re-engagement, and partner channels.
- Established product experimentation framework to improve primary KPIs: CAC, conversion rate, offer take rate (app starts), enrollments, close rates, revenue, and margin per unit.
RESULTS / OUTCOMES (Q1'2023 vs Q1'2022):
- Turned around the paid channel from negative to positive margins: elevated ROI from -19% to 57%.
- Raised pre-qualification flow conversion rate by 46%.
- Grew Offer Take Rate by 40%
- Increased Lead-to-Close rate by 23%.
Barracuda
May 2020 - Apr 2021
Sr. Product Manager, Product-Led Growth & Acquisition
Led Product-Led Growth Team responsible for Email Threat Scanner.
RESULTS / OUTCOMES:
- Redesigned and rebuilt ETS: introduced 1-click (self-service) free trial activation and launched threat/scan pdf report sharing.
- Reduced signup time by 54% by eliminating 14 form fields, three clicks, and one page.
- Achieved 4x conversion rate growth from 0.35% (6/2020) to 1.8% (3/2021).
- Tripled (3x) the number of completed scans from Q1'21 to Q4'21.
Jan 2019 - Sep 2019
Product Growth Consultant | Growth Team
I worked with marketing and growth team at Hire by Google focusing on designing nurturing strategy and SDR processes.
Google shutdown Hire in September of 2019.
Smartcat
Jan 2018 - Present
Head of Product, Growth | Web + Product < Lead Product Manager, Growth
Lead Product Growth and Web teams.
Publishnow
Jan 2018 - Dec 2018
Founder
Design, developed, launched MVP/POC with 3 customers.
We are building a content publishing platform that makes it easy for anyone to start a blog that grows the audience and generates subscription revenue. With Publishnow, writers can provide free, email-gated, and paid content all-in-one place.
Gainsight
Jan 2017 - Jan 2018
Director of Marketing
Aptrinsic was acquired by Gainsight in Fall 2018.
First marketing hire. As a Head of Marketing, I managed everything from writing and publishing the book to strategic messaging, competitive analysis, PR, first industry event, content marketing and distribution, website, and demand generation.
Co-authored: Mastering Product Experience in SaaS: How to Deliver Personalized Product Experiences with Product-Led Go-to-Market Strategy
Civic Technologies
Jan 2016 - Jan 2016
Product Growth Consultant
Focus: customer onboarding, adoption, and customer nurturing.
Alchemist Accelerator
Jan 2016 - Jan 2018
Mentor
I advised founders on marketing and product growth: ideal customer profile (ICP), brand story, strategic messaging, customer acquisition process, content strategy and distribution.
Apteligent (acq. VMW)
Mar 2015 - May 2015
GTM Consultant
Hired by CRO to build a more effective messaging framework to decrease sales cycle
Focus: Product Marketing, Messaging Framework & Value Map
Appodeal Stack
Jan 2015 - Jan 2016
VP of Marketing & Growth
- Managed the team of 7 marketers, overseeing marketing, strategic messaging, product marketing, content, and user acquisition strategy for mobile advertising products.
- Boosted total traffic by 50% and organic sign-ups by 25% in six months.
Focus: Strategic Messaging, Product Marketing and Positioning, Content Marketing & PR, Sales Enablement
Respondly
Jan 2015 - Jan 2015
Product Growth Consultant
Improved product onboarding that increased product activation rate by 100%
PandaDoc
Oct 2014 - Jan 2015
Marketing Consultant
Focus: Demand Generation | Paid Acquisitions | Email Marketing
Datanyze Inc.
May 2014 - Jun 2014
Marketing Consultant
Launched a product growth campaign that led to 3x organic (SEO) traffic growth (read case study below)
Genesys
Jan 2013 - Jan 2014
Marketing Consultant
- Consulted for Soundbite Communications (acquired by Genesys in 2014) with focus on marketing operations
- Provided on-demand marketing strategy and implementation focusing on helping the marketing team design marketing campaigns, landing pages, manage CMS, connect marketing automation and CRM, optimize and track marketing campaign performance.
MykPono.com
Jan 2012 - Jan 2019
Consultant: Product Management, Product-Led Growth (PLG), Marketing, GTM Strategy
Consulted and advised 20+ companies focusing on growing SaaS/enterprise/subscription products with effective product-led growth, marketing, and go-to-market strategies.
Clients: Google (Hire), Callfire, Trust Wallet (acq. by Binance), Metadata, Respondly (acq. by Buffer), Datanyze (acq. by ZoomInfo), Apteligent (acq. by VMWare), PandaDoc, BrightIdea, Social Capital, Civic.com, Genesys, Cangrade.
Marketing & GTM Expertise:
- Ideal Customer Profile (ICP), customer interviews
- Strategic messaging, positioning, and brand story
- GTM, demand generation, content strategy and distribution
- Marketing & GTM Audit; Competitive & Industry analysis
Product-Led Growth & GTM Expertise:
- Architecting customer acquisition process (sign-ins, signups, freemium free trials, hybrid model)
- Designing customer journeys
- Building onboarding flows to drive conversions and deliver the first product value
- Designing nurturing strategies and SDR process
- Aligning product roadmap and prioritization to drive product growth vision and KPIs
- Conducting qualitative (customer interviews) and quantitative analysis
Author:
- The Marketing Playbook Series β read over 1.5M times | https://bit.ly/2wmJSPh
Monster
Jan 2011 - Dec 2011
Product Manager
- Owned product strategy, roadmap, and release planning for a lead-generation advertising product with over $5M in annual revenue.
- Discovered a technical issue that caused ~$40K per month in lost revenue.
Left Monster to work on a startup project: Demand7.
Sophos
Jan 2009 - Jan 2010
Internet Marketing Specialist
- Led demand generation, SEO/SEM strategy, analytics, and A/B testing.
- Generated $550K in opportunities in six months.
HCPro
Jan 2008 - Jan 2009
Online Marketing Associate
Headed eCommerce marketplace, SEM/SEO strategy, customer research, conversion rate optimization for the checkout process, analytics, and reporting.
Kansas State University
BS Marketing
National Metallurgical Academy of Ukraine
Computer Engineering for Business and Economics
Ukrainian State University of Science and Technologies
Computer Engineering
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